Privacy Policy‍

Last Updated: 5/19/2025

Overview

This Privacy Policy describes how CallMax Solutions USA Division, Inc ("we," "us," or "our") collects, uses, and shares information about you when you use our website www.callmaxsolutions.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Site, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

This includes information that can be used to identify you, such as your name, email address, phone number, and postal address, especially if you fill out contact forms or sign up for services.

Usage Information

We collect information about how you use our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. These technologies help us improve our Site and provide a better user experience.

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms or business partners, if you interact with us through those channels.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services:
  We use your information to operate, maintain, and improve our Site and services.
• To Communicate with You:
  We may use your information to respond to your inquiries, provide customer support, and send you important updates and notifications.
• To Personalize Your Experience:
  We may use your information to personalize your experience on our Site and provide you with relevant content and advertisements.
• To Analyze and Understand Usage:
  We use your information to analyze trends, track usage patterns, and gather demographic information to improve our Site and services.
• To Comply with Legal Obligations:
  We may use your information to comply with applicable laws, regulations, and legal processes.
• Marketing:
  If you opt in, we may send you marketing or promotional emails.

Sharing Your Information

We may share your information with the following third parties:

• Service Providers:
  We may share your information with third-party service providers who assist us with operating our Site, providing our services, and conducting our business.
• Business Partners:
  We may share your information with business partners who offer products or services that may be of interest to you.
• Legal Compliance:
  We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring company.
• With Your Consent:
  We may share your information with other parties if you provide explicit consent.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• Cookies:
  You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
• Marketing Communications:
  You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
• Access and Correction:
  You may request access to or correction of your personal information by contacting us.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt out of the sale or sharing of your personal information

Please contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 clientservicesteam@callmaxsolutions.com
📧 bd@callmaxsolutions.com

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